Once your order has been shipped, you will receive an email with your tracking and shipping information.
Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

Due to my workload and more orders are being fullfilled it takes a few days to fulfill orders and so your Order may be held for at least a week and at most 14 days. Any Order Placed during the week we be shipped altogether the following week.
If you want a simple TRACKING OPTION, please use the dedicated "tracking option" listing that you will find at the end of the store. Most people out of the United States will automatically get a tracking number.
Order with products named with PREORDER will postponed until the PREORDER items or items arrive to me to fulfill your order. Please order with this in mind you may need to order twice and separate in stock items with preorder items.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

Item(s) usually arrive within a week when shipped to the states, within 5 days for most places in the United States, and approximately 15 days to a month for International. But this may take longer depending on things I sadly can't control, sorry!

IF YOU ARE FROM EUROPE, CANADA, OR SOUTH AMERICA, please allow a full month before assuming any merchandise got lost. After that delay, you can contact me,

IF YOU LIVE IN AUSTRAILIA, ANY AFRICAN COUNTRY, ANY ASIAN COUNTRY OR IN RUSSIA, please note that orders often take from one to two months to arrive. It occurs almost every time, but they more than often do get to their destination in the end, from my experience. I will just ask you to be aware of it before ordering. I sadly can't guarantee anything to arrive in these countries.

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or Email.

Our shop accepts order cancellations within 2 hours of the order being placed. Please note that there is a 10% processing and restocking fee charged for all cancelled orders. To request a cancellation and partial refund, please send an email to yangosart@gmail.com with your full name and order number. We will check the timestamps to see if the cancellation is eligible, and then process the 90% refund.

If there was a mix up in your items US Orders can be returned and exchanged. For returned orders, Customer may choose to have the order reshipped (Customer is responsible for reshipment fees), or may choose to have the order refunded minus original shipping costs + our 10% restocking fee.

Due to the volume of orders we receive on a regular basis, we are not able to combine the shipping of orders that were placed separately. Similarly, we are not able to combine orders placed through our online shop with Kickstarter/Preorder shipments.

If an item from your order arrived in a damaged state, or you received the wrong item, we will be happy to look into it and help! To ensure accurate and speedy assistance on the issue, please complete the following steps:

1. Take at least one photo of the item. In the case of DAMAGE, please take a photo of a) the damaged item(s), b) the exterior mailer packaging, and c) the interior mailer packaging. Make sure the photograph is well-lit. If the photo is grainy or dark, we may request a new photo.

2. Send the photo(s) to our customer service inbox, yangoart@gmail.com, and include your full name, order number, and written description of the issue.

Once we read your e-mail, we will then work with you on a resolution, whether it be a refund, replacement, or instructions on how to easily fix the problem (ex: bent pin-backs).

In some instances, we may require that the Customer sends us back the defective or incorrect item. If this is requested, Customer will not be responsible for any costs associated with the exchange or reshipment.

Once we hand something off to the United States Postal Service for shipping, what happens during transit is completely out of our hands - especially after the package has been marked as “Delivered”.

Your local post office will always be most qualified to help you locate your Delivered package in these situations, but we also have some tips that have helped customers locate their packages in the past:


1. Wait a couple of days to see if the package shows up -- USPS may sometimes prematurely label packages as "Delivered" when in actuality, they are still sitting at the post office or mail truck waiting to be delivered the next business day.

2. If a few days have passed and you are still unsure of your package's whereabouts, please call your nearest, local post office to make sure that your package is not being held there for any reason. The workers may be able to talk directly with the mail carriers to see if the carrier remember dropping the package off at your address. Sometimes there are comments left in their records of where the package was placed.
We have found that if you contact your regional/local post office via phone or in-person (NOT the general national USPS customer service hotline), the USPS staff has the ability to look up the exact GPS location of where your package was dropped off. Several customers have been able to locate & retrieve their packages in the past thanks to this method!

3. Try asking your neighbors to see if something got mixed up or was delivered to the wrong door.

4. If you live with other people, double-check with everyone else in the household to make sure they didn't bring your package inside and/or open it up for you.

5. Check all areas of your property -- could it have gotten swept away or blown somewhere nearby? Be sure to check your yard, front/back door, porch, bushes, etc.

If you are still unable to locate your package and believe that it was lost or stolen after its delivery, you will need to file a missing mail search request directly with USPS: https://www.usps.com/help/missing-mail.htm

Please contact us via email if you are in need of specific shipment details to aid in a mail search request!

Our shop is not responsible for any customs, fees, VAT, taxes, or import duties associated with outgoing orders. The recipient of the package is responsible for paying any charges incurred upon arrival. Please contact your local customs office for more information.