Returns and FAQ
Sanford, FL United States
If you have an Item that broken please contact through Email and Provide Pictures of the item. When Approved there is no need to return and we will ship out a new product to you free of charge in the US if your International we at least ask $8 for shipping purposes.
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.
Due to my workload and more orders are being fullfilled it takes a couple of days to fulfill orders and so your Order may be held for at least a week and at most 14 days. Any Order Placed during the week we be shipped altogether the following week.
If you want a simple TRACKING OPTION, please use the dedicated "tracking option" listing that you will find at the end of the store. Most people out of the United States will automatically get a tracking number.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
Item(s) usually arrive within a week when shipped to the states, within 5 days for most places in the United States, and approximately 15 days to a month for International. But this may take longer depending on things I sadly can't control, sorry!
IF YOU ARE FROM EUROPE, CANADA, OR SOUTH AMERICA, please allow a full month before assuming any merchandise got lost. After that delay, you can contact me,
IF YOU LIVE IN AUSTRAILIA, ANY AFRICAN COUNTRY, ANY ASIAN COUNTRY OR IN RUSSIA, please note that orders often take from one to two months to arrive. It occurs almost every time, but they more than often do get to their destination in the end, from my experience. I will just ask you to be aware of it before ordering. I sadly can't guarantee anything to arrive in these countries.
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or Email.